Terms of service

Welcome to SILLK. By accessing our website or placing an order, you agree to the following Terms & Conditions.

Using Our Website

You agree to use the SILLK website only for lawful purposes and in a way that does not harm our website, business, or other customers.

You must provide accurate information when placing an order or contacting us.

We reserve the right to restrict or suspend access where we reasonably believe the website is being misused.

Products & Information

We do our best to keep product descriptions, images, prices, availability, and other information accurate.

However, minor variations in product appearance, packaging, colour, or presentation may occur.

Product information should always be reviewed before use, particularly for beauty and personal-care products.

Orders & Payments

Once you place an order, you agree that the information provided by you is accurate and complete.

We reserve the right to cancel or refuse an order in situations such as:

• Product unavailability
• Pricing or technical errors
• Incorrect order information
• Suspected fraudulent or unauthorized activity

If a prepaid order is cancelled by us, the applicable amount will be refunded.

Account & Security

If you create an account with SILLK, you are responsible for keeping your login information secure and for activities carried out through your account.

Please contact us immediately if you believe your account has been accessed without your permission.

Reviews & Feedback

We love hearing from our customers.

By submitting reviews, feedback, suggestions, photographs, or other content to SILLK, you confirm that the content is lawful and does not violate the rights of others.

We may use customer feedback or reviews to improve and promote SILLK, subject to applicable law.

Intellectual Property

All SILLK branding, logos, photographs, graphics, text, product descriptions, designs, and other original website content belong to or are licensed to SILLK.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

Third-Party Links

Our website may occasionally contain links to third-party websites or services.

SILLK does not control these third-party websites and is not responsible for their content, policies, or services.

Website Availability

We work to keep SILLK available and running smoothly, but temporary interruptions may occur because of maintenance, technical issues, updates, or circumstances beyond our control.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be posted on this page, and your continued use of the website after an update means you accept the revised Terms.

Governing Law

These Terms & Conditions are governed by the laws of India.

Any dispute relating to the website or your purchase from SILLK will be subject to the jurisdiction of the courts having appropriate jurisdiction in India.

Need Help?

If you have any questions about these Terms, we're happy to help.

Email us at support@sillk.store

SILLK
Beauty, Simplified.