Shipping policy

At SILLK, we work to make sure your orders reach you safely and on time. Please review our shipping guidelines below.

Shipping Timelines

● Orders are typically delivered within 4–7 business days from the date of dispatch.
● Dispatch timelines may vary during sale events, holidays, or periods of high order volume.

Serviceable Locations

● We currently ship Pan-India, subject to courier serviceability.
● Certain PIN codes may have limited or unavailable delivery service.

Shipping Fees

● Free shipping is available on eligible orders as mentioned on the product or checkout page.
● Any applicable shipping charges will be clearly displayed before you complete your order.

Cash on Delivery (COD)

● COD may be available for eligible orders and serviceable PIN codes.
● COD availability may vary depending on location, order value, product, or other operational factors.

Dispatch & Delivery Partners

● Orders may be fulfilled from different locations depending on product availability.
● We work with trusted courier and logistics partners to deliver your orders safely and efficiently.
● Once your order is dispatched, tracking details may be shared with you where available.

Holidays & Delays

● Deliveries may occasionally be delayed due to weather conditions, courier disruptions, operational issues, public holidays, or other circumstances beyond our control.
● If there is a significant delay with your order, please contact us and we'll be happy to help.

Need Help?

Have a question about your delivery?

Email us at support@sillk.store — we're here to help.

SILLK
Beauty, Simplified.